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News & Events |
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IPhone Applications  |
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Macro Planning
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Customer Care for Dummies
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CRM for the Rest of Us
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Features |
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CRM empowers you to : |
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In the competitive world of marketing, CRM - Customer Relationship Management is the key to success. Seasia Consulting understands the unique requirements of (CRM) customer relationship management.
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Customer Care Wizard - Gold.... |
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....has been specially designed to cater to the needs of vehicle selling dealerships, where customer relationship management software is successful.
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Seasia Consulting has developed a software application to capture, manage and present data regarding
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- Promoting sale of items to customers
- Keeping a record of such sales. Presenting it in a graphic manner giving densities by locality.
- Analyzes the data to draw conclusions regarding future sales strategies.
- Booking and planning of services.
- Reminding customers to bring in their vehicles for servicing.
- Forecasting volume of day to day work.
- Automatic preparation of the free service coupon redemption monthly report.
- Automatically plotting the sales on a map by locality to show the densities.
- Analyzing statistical data to project future requirements.
- To remind staff to wish its customers on their birthdays and or anniversaries.
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AIM
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- Facilitate the capturing, management, and presentation of data pertaining to a customer.
- To substantially reduce the overhead expenditure required to manage and use customer data.
- To simplify procedures, optimize resources and economize in managing a dealership.
- Monitor attendance in real time.
- To dynamically update the services performed on vehicles.
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Details CRM Software
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The product has been designed in five distinct modules
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- Customer Profile
- Financier Profile and Defaulting Financiers
- Reminder Management
- Service Planner
- Reports
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Requirements for the software:
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Ordinary PC(s) with windows 98 or higher. One of the computers that will be designated as the server should have a 18 GB hard disc. Number of computers depends on the number of clients that need to be installed. There is no need for a special server .
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The maintenance of the database is dependent on the number of clients. It can be maintained in:
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- Microsoft access, which comes free with all computers, for use by one server and up to two clients.
- SQL server on the computer designated as the server, for one server and up to a max of seven clients.
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Quick Response |
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Our Clients |
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